How can I release my payment(s) on hold?
Log in to
your account and click on Know your options under your PayPal balance to see if you
can help release your payments on hold.
You may be able to release eligible payments by following one of the steps below:
Add Tracking. Use one of our approved shipping carriers, and we’ll release the hold approximately 24 hours after the courier confirms delivery to the buyer’s address.
Update the order status if the held payment is for a service or intangible item (e.g, piano lessons, or an e-book). We'll release the hold 7 days after you confirm the order status as Completed.
Print shipping labels with us. We’ll track the item and release the hold approximately 24 hours after the courier confirms delivery to the buyer’s address.
In rare cases, after these steps are completed, we may need to hold the payment for up to 21 days. For example, this can happen if we notice an unusual change in your selling patterns.